1. Information We Collect

We may collect the following types of information:

• Personal Information:

  • Name, email address, phone number, and government-issued identification (e.g., for KYC/AML compliance).

  • Wallet addresses, transaction history, and blockchain-related data.

• Technical Data:

  • IP address, device information, browser type, and usage patterns.

  • Cookies, analytics tokens, or similar tracking technologies.

• Financial Data:

  • Bank account details, credit/debit card information, or cryptocurrency wallet credentials (stored securely and encrypted)​

 

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services.

• Verify your identity and comply with legal obligations (e.g., anti-money laundering laws).

• Process transactions, including cryptocurrency purchases, sales, or transfers.

• Communicate with you about updates, security alerts, or customer support.

• Analyze usage trends and enhance security measures.

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3. Sharing of Information

We may share your information with:

• Third-Party Service Providers:

  • Payment processors, cloud storage providers, or blockchain analytics tools.

• Legal and Regulatory Authorities:

  • When required by law, court order, or to prevent fraud or illegal activities.

• Business Partners:

  • With your consent, for joint services or promotions.

We do not sell your personal information to third parties for marketing purposes.

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4. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption of sensitive information (e.g., SSL/TLS for data transmission).

• Secure storage of private keys and wallet credentials.

• Multi-factor authentication (MFA) for account access.

• Regular security audits and vulnerability assessments.

Note: While we strive to protect your data, no system is 100% secure. You are responsible for safeguarding your account credentials.

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5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Restrict or object to data processing.

• Request a copy of your data in a portable format.

To exercise these rights, contact us at privacy@frostcrest.xyz.

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6. Blockchain Transparency

Cryptocurrency transactions are recorded on public blockchains, which are immutable and visible to anyone. We cannot alter or delete blockchain data once recorded.

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7. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of the Services constitutes acceptance of the revised terms.

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Contact Us
For questions or concerns about this Privacy Policy, contact: FrostCrest Singapore Pte Ltd (UEN: 202412345A)

Email:  service@frostcrest.xyz

Address:

Level 33, Marina Bay Financial Centre Tower 2

10 Marina Boulevard, Singapore 018983​